This Privacy Policy informs you about the personal data that is collected, why we collect it and how we process it when you visit our website or use our smart phone and tablet application (collectively "application").
The Well-Being Collective takes the protection of your personal data seriously. We treat your personal data confidentially.
Trust is one of the foundations of The Well-Being Collective application and includes trusting us to do the right thing with your information. Three main values guide us:
The following company is responsible for data processing on our website:
The Well-Being Collective,
Ikigai Riverside, Merchant Square, Riverside Drive, Nairobi
www.wellbeingcollective.net
hello@wellbeingcollective.net
We collect and process personal data in the following situations: When you visit our website, use our contact form or the application, purchase a subscription or other services from us. Further data, which is recorded in server log files when you visit our website and which your internet browser automatically transmits to us, is recorded on an anonymous basis. This data includes the user agent (browser type and version, operating system used), http header information (referrer URL, IP address of the accessing computer), the time of the server request and the login status.
We collect personal data that you communicate to us directly. This is personal data that you enter in a contact form or general personal data that you provide in the course of a registration process on our application and the photo that you upload when you register. If you purchase a subscription, use the application or use other services from us, additional personal data may be collected and processed.
We might also receive personal information from third parties. This specifically involves data related to your use of the facilities of our sports partners (e.g. access times to sports facilities, etc.).
We collect and process your personal data in order to carry out and process our contractual relationship with you and to enforce our claims. Within the framework of our contractual relationship, we collect and process this personal data principally for the analysis of your user behaviour. Such analyses serve to settle accounts with our sports partners and to optimise the application.
If you have registered with us, we will also process your personal data for marketing purposes, for example to send you emails with general information or with references to certain offers and events. You can unsubscribe from these emails at any time.
The legal basis for the collection and processing of your personal data is above all the contractual relationship you enter into with us when you use our services. Upon entering into a contract with us you give your consent to this Privacy Policy.
Your consent at the time of collecting your personal data also serves as a basis. You may revoke your consent at any time. It suffices if you send us an informal notification by email for this purpose.
Within the framework of your subscription we may pass on your personal data to The Well-Being Collective suppliers. They may also process and use your personal data in their own interests for the purposes stated in this Privacy Policy.
We may also disclose your personal data to our external contractual partners if this is necessary for the performance of the contract. Such external contractual partners are contractually obliged to process your personal data exclusively on our behalf and in accordance with our instructions.
We store your personal data for as long as necessary or useful for the purposes for which it was collected, but for no longer than we are permitted to do so by law. We delete your personal data as soon as it is no longer required.
We have taken suitable technical and organisational measures to prevent unauthorised or unlawful access to your personal data. For security reasons and to protect the transmission of confidential information, our website uses SSL or TLS encryption.
Revocation of your consent to data processing: Certain data processing operations are permitted only with your consent. You may at any time revoke any consent you have already given.
Information, blocking, deletion: Within the scope of applicable legal provisions, you have the right at any time to obtain information free of charge on the personal data stored on you, its origin and recipients, the purpose of data processing and, if applicable, a right to correction, blocking or deletion of your personal data.
Complaint to the supervisory authority: In the event of a breach of data protection, you have the right to appeal to the Kenyan Data Protection Commissioner.
Cookies are used on our website. These are small text files that are placed on your computer and stored by your browser. Cookies serve to make our services more user-friendly, effective and secure and do not cause any damage to your device.
You can set your browser so that you are informed whenever cookies are placed on your computer and only allow cookies on a case-by-case basis.
Social media plugins are recommendation buttons for the social networks of Facebook, X, Instagram and Google+. If you are logged into one of these social networks when you visit our website, the social network operator can assign this visit to your user account. If you do not wish this to occur, you should log out of the social networks before visiting our website.
Google Analytics: Our website uses functions of the Google Analytics web analysis service. Google Analytics uses "cookies" which allow an analysis of the use of our website. Our website has activated the IP anonymisation function.
Google Analytics Remarketing: Our website uses Google Analytics Remarketing functions in connection with the cross-device functions of Google AdWords and Google DoubleClick.
Google AdWords and Google Conversion Tracking: We use conversion tracking within the framework of Google AdWords. When you click on an advertisement placed by Google, a conversion tracking cookie is set.
Visitor action pixel: Our website uses the visitor action pixel of Facebook. The Facebook pixel can be used to track the behaviour of website visitors after they have been redirected to our website by clicking on a Facebook advertisement.
All common means of payment can be processed via the interface of the payment provider Paystack. The provider is Paystack, The Pavilion (1st Floor), Lower Kabete Road, Westlands, Nairobi, Kenya. The payment data you enter is transmitted directly to Paystack. Credit card data is neither collected nor processed by us.
The terms of use of Paystack can be found at https://paystack.com/ke/terms.