Question 1

What is The Well-Being Collective?

Accepted Answer

The Well-Being Collective is a flexible monthly membership that gives you access to Kenya's top fitness, sports and wellness experiences — all in one app. Whether you're in Nairobi, at the coast or beyond, discover and book sessions at gyms, yoga studios, wellness centers, spas, and many other spaces.

When you join The Well-Being Collective, you'll receive a set number of credits each month to use on a wide variety of activities — from gym entries, HIIT classes and Pilates to massages, padel lessons and more. You can even book pickleball courts or soon grab a healthy lunch at one of our wellness partner cafes.

Your monthly credit allowance depends on the membership plan you choose. You can use your credits to reserve services directly through the TWC app. The number of credits required varies by location, time of booking, demand, and type of experience.

Credits are valid for the duration of your monthly cycle, but as long as you stay on an active plan, we'll roll over any unused credits — up to the amount included in your upcoming plan — so nothing goes to waste.

Question 2

Where can The Well-Being Collective be used?

Accepted Answer

The Well-Being Collective is available in multiple locations across Kenya, giving you the freedom to book fitness, sports and wellness experiences wherever you are.

Whether you are in Nairobi or elsewhere, your membership works nationwide. Discover local gyms, sports facilities, yoga classes and spas — all with one easy-to-use app.

You can browse our growing list of partner locations by city or search by activity and location to find exactly what you need — from a sunrise yoga session in Karen to a deep tissue massage in Westlands.

We're constantly expanding to bring The Well-Being Collective to even more communities across Kenya. Follow us on Instagram, check out our blog, or sign up for our newsletter to be the first to know when we launch in your area.

Question 3

How can we join The Well-Being Collective as a partner location?

Accepted Answer

Own a gym, sports studio, sports facility, spa, or wellness space in Kenya? Partner with TWC and tap into a growing community of health-conscious users looking for new places to move, relax, and recharge.

We make it easy to list your business, attract new clients, fill empty slots, and generate ongoing revenue — for every class, treatment, or service booked through our platform.

Join our collective of top fitness, sports and wellness providers in Kenya and get the visibility your business deserves.

Question 4

What are Credits?

Accepted Answer

At The Well-Being Collective, you use Credits — the platform's currency — to book everything from gym classes and yoga sessions to spa treatments and more.

Each membership plan comes with a set number of monthly credits. You choose how to spend them based on your lifestyle — whether it's a boxing class in Nairobi, a massage in Kilifi, or hiking in Tigoni.

The number of credits required for each booking varies depending on the partner location, time, and type of experience.

Running low? No stress — you can always buy extra credits anytime in the app.

Question 5

Can my brand partner with The Well-Being Collective?

Accepted Answer

Sure! We would love to hear more about the type of collab you have in mind. Please email us at hello@wellbeingcollective.net and our team members will reach out if we think it's a good fit.

Question 6

Who can use The Well-Being Collective?

Accepted Answer

TWC is for everyone! Whether you're new to exercising and wellness, looking to mix it up with a different exercise activity or looking to supplement your existing membership — you will find what you are looking for on TWC.